Returns & Exchanges
We want you to be thrilled with your purchase! Dear Oi Soi Oi USA customer, we accepts returns for decor items within 10 days of receipt. Please email info@OiSoiOiUSA.com within 10 days of delivery to request a return authorization and pre-paid shipping label.
Original delivery/shipping charges are non-refundable and return shipping costs will be deducted from your refund amount. Please note, returns will NOT be accepted without an RMA number. Lighting, Lacquer, bedding and seasonal items that is still in original packaged condition (including all wrapping, tags ect) can be returned with a 15% restocking fee, less original shipping fees, and return shipping costs.